Policy

Cancellations/Returns

I will accept cancellation requests within 4 hours of purchase.
All custom orders are final sale and cannot be returned or exchanged. Please contact me if you have any problems with your order.


Please allow 1-2 weeks for your return to be processed.

To make a return, email us at creationsbygin@gmail.com. Please include the order number and item(s) you wish to return.



Billing and Pricing

We reserve the right to change pricing at any time for any reason. We reserve the right to not honor typographical errors which may cause incorrect pricing on the website. The full amount is charged when you place your order. All products are made when the product is ordered, please allow time for the product to be made before shipping.



General

The preceding terms and conditions govern the sale by Creations by Gin between you the buyer and Creation by Gin. By placing an order with us you acknowledge that you have read, understood, and agree with our terms and conditions. We reserve the right to alter these terms and conditions at any time for any reason.